FREQUENTLY ASKED QUESTIONS

Find answers to commonly asked questions about shipping, returns, and products. Still have a question? Shoot us an email and we’ll be happy to help you out!

GENERAL

I am currently trying to put up all the products you know and love onto the site as quickly as possible. If you can’t find one of your favorite products on the site yet, please contact me here to let me know what you are looking for so that I can make sure to get it to you (because I probably have it in stock)!
With the building of our new website, we also got a bit of a glow-up with a new brand/logo design! Don’t worry, our logo and color scheme is the only thing that has changed. Our products are still the exact same, as you know and love them, on the inside.
Almost all of our products are actually vegan! To make a shorter list, here are the products that are NOT vegan:
  • Fire Cider
  • Herbal Infused Honey
  • Restore Balm
While my products are not officially or certified organic, I only source the highest quality ingredients from the most ethical sources that I can.
While nearly all herbs are safe to use in children, as long as they are dosed accurately by weight, we recommend most of our formulas for adults 18 years of age and older. We also always recommend that you speak with your child’s doctor before beginning a new herbal regimen.
    That being said, the following products may be found suitable for use by your child’s practitioner:
    • Skin Soothing Tea Bath
    • Sensitive Skin Salve
While some of these products may be okay to use, we like to err on on the side of caution. Please always consult your doctor before starting a new herbal product, especially while pregnant and breastfeeding:
  • Cutting Edge Salve
  • Inflammation Warrior Salve
  • Salveation
  • Scar Salve
  • Headease Tincture
  • LUKI Flow Tincture
  • The Big Change Tincture
  • Thyroflow Tincture
  • Moon Cramps Tincture
  • Pep In Your Step Capsules
  • Sore Muscle Soak
  • Cutting Edge Massage Oil
  • Inflammation Warrior Massage Oil
I use the highest quality essential oils sparingly in only a select few topical products. These formulas contain less than 2% essential oil so as to not cause any negative side effects. These products include:
  • Sacred Beard Oil
  • Sacred Hair Serum
  • Restore Balm

Please note that tinctures are made with vodka from a non-wheat source, however, we cannot guarantee that there has been no cross-contamination. While our products are gluten-free, some herbs should be avoided by those with celiac or known gluten sensitivity due to their avenin content. These products include:

  • ABC Tincture
  • Liquid Gold Tea
  • Skin Soothing Tea Bath
    • If you have hay fever and or are allergic to the Asteraceae family, please stay away from the following products:
    • Cutting Edge Salve
    • Cutting Edge Massage Oil
    • Inflammation Warrior Salve
    • Sensitive Skin Salve
    • Snow White Capsules
    • Good Vibrations Tea
    • Liquid Gold Tea
    • Sore Muscle Soak
    • Sacred Goddess Bath Soak
    • Sacred Postpartum Sitz Bath
    None of our products require refrigeration, however, we do recommend that you store them in a cool, dark place, away from direct heat, light, and moisture, for maximum freshness.
    Each formula contains a Lot# and an Expiration date (Exp) located either on the bottom of the container, the bottom right part of the label, or the middle right part of the label. Please use products before the date of expiration.
    The good news is that your product is totally fine! That stuff floating in your product is sediment. It is a normal residue resulting from the extracted herbs. This is why you should always shake your product before taking it, to make sure you're getting a proper dose of your favorite plant allies.
    • Thank you and yes! Please fill out the review form at the bottom of the product's page and submit!
    • When writing your review, we ask that you keep your feedback free of specific medical claims or conditions as our website is for educational purposes only.
    • Please note that your review may be used for marketing purposes.

    SHIPPING & RETURNS

    Orders are usually shipped out within 1-3 business days. If there is a delay for some reason, we will reach out to you to let you know. Although we ship out in that timeframe, we cannot guarantee when your order will arrive due to the nature of the shipping companies these days
    Due to the nature of the products we do not accept returns or exchanges. In the rare event that something is wrong with your order, please contact me within 5 days of receiving your order, as I am always wanting to make sure I deliver the best product that I can.

    WHOLESALE / COLLABORATION / CUSTOM

    Yes! If you are a practitioner or retailer, please send me a message here to get more details.
    Yes! I love working alongside other small businesses! Shoot me a message here about how you are wanting to collaborate!
    As a busy mom and entrepreneur, I don't always have time to make custom formulations. However, this is how I got started and I love to help people when I can! With that being said, shoot me a message here about what you’re looking for and I will let you know if I am able to assist you!!